Portuguese Speaking Customer Service Advisor

Euro London Appointments • Newport, Wales • Posted July 11, 2026

About the Role

Portuguese Speaking Customer Service Advisor

Contract: Permanent

Salary: £27,000 + Performance Bonus

Location: Newport (Hybrid Working Available)

Start Date: ASAP

Are you a fluent Portuguese speaker with a passion for customer service? This is a great opportunity to join a dynamic and growing international organisation in a key support role.

You’ll be part of a supportive, multilingual team that delivers high-quality customer service and claims support. Full training will be provided, and you'll benefit from clear development pathways and strong employee benefits.

Key Responsibilities:

  • Responding to customer queries in both Portuguese and English via phone and email
  • Supporting the full lifecycle of claims, from information gathering to resolution
  • Maintaining accurate customer records and case notes in the system
  • Providing clear, empathetic, and professional communicatio...