Porter

AccorHotel • Australia, New South Wales • Posted June 21, 2026

About the Role

Job Description

  • Welcome guests with warmth and professionalism
  • Assist with luggage handling, storage and guest requests efficiently and safely
  • Share local knowledge and recommendations to enhance the guest experience
  • Maintain a professional presence in the lobby 
  • Handle guest concerns promptly and escalate when required
  • Uphold brand standards and deliver outstanding hospitality at all times
  • Provide overnight operational support to the Duty Manager and In-Room Dining team, including technical assistance for guest requests

Qualifications

  • A passion for customer service and creating exceptional guest experiences
  • Excellent communication and interpersonal skills
  • Professional presentation and grooming standards
  • Physical fitness and ability to regularly lift and carry up to 30kg
  • Ability to work in a fast-paced environment and remain calm under pressure
  • Hig...