Policy Administration Specialist – Corporate Unit at Old Mutual

Confidential • Ghana, Ghana • Posted June 16, 2026

About the Role

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

Performs simple clerical duties by applying office procedures including answering calls, managing basic financial transactions and recording, typing or word processing, filing, and other ad-hoc activities to increase efficiency.


Responsibilities

  • Send all renewal letters to existing clients 3 months prior renewal.

  • Process and pay all claims within 72 hours after all documents received.

  • Prepare and deliver policy documents to new and existing clients.

  • Establish effective working relationship with clients, broking companies, and all stakeholders for operational efficiency.

  • Assist in providing accurate data for audit in Operations.

  • Adheres to business, process, and compliance rules.

  • Gather, analyze, and interpret data to suggest appropriate process changes.