Physical Security Agent, Critical Response Team (Xico)

Physical Security Agent, Critical Response Team

Key responsibilities include real‑time monitoring and response to incidents affecting DoorDash’s global workforce, assets, and operations. The agent serves as a front‑line responder, coordinating actions and escalating issues according to Global Safety & Security (GSS) protocols.

Key Responsibilities

• Security Operations & Monitoring
  • Monitor and assess alerts from global intelligence, safety, and security systems to identify potential threats or incidents.
  • Patrol facilities and assess behavioral escalations or concerns.
  • Perform routine lobby and facility patrols, door, camera, and access point checks.
• Access Control & Visitor Management
  • Manage employee and guest badging, including printing, activation, and access level assignments.
  • Triage incidents, determine severity, and follow CIRT standard operating procedures for escalation.
  • Act ...