About the Role
What You’ll Do:
Coordinate daily pharmacy operations, including prescription intake, order processing, and workflow trackingAccurately enter and maintain patient profiles and prescription records in pharmacy systemsSupport prescription billing activities, including third‑party insurance claims, copay processing, and coordination of benefitsPrepare and assist with medication dispensing under the direction of the Pharmacist, ensuring accuracy and timelinessManage pharmacy calendars, delivery schedules, and appointment coordinationConduct outbound and inbound patient communications related to order status, documentation, or outstanding billing items (non-clinical)Liaise with physicians, insurers, reimbursement teams, and internal partners to resolve coverage or documentation issuesSupport pharmacy inventory activities, including stock ordering, tracking, reconciliation, and expiry monitoringEnsure com...