Personal Lines Operations Director Role

My Insurance Broker • area e (thornhill), bc • Posted June 14, 2026

About the Role

Drive success as the Director of Personal Lines Operations at My Insurance Broker in Thornhill, Ontario. This permanent position focuses on enhancing operational workflows and compliance.
As a key leader, you will direct underwriting, policy issuance, and claims processes to ensure compliance with industry regulations while promoting a high-quality service experience. Collaborating with brokers and internal teams is crucial for maintaining smooth operations. Your strong expertise in insurance principles and team leadership will be vital for cultivating a collaborative work environment and improving productivity.
Key Responsibilities:
• Manage underwriting and claims processing standards
• Ensure accurate and timely policy issuance
• Strengthen relationships with brokers and stakeholders
• Lead initiatives to enhance operational workflows
• Implement training programs addressing skill needs
Requirements:
• College degree or equivalent experience in Business or...