People Team Service Center Specialist

Posted:

Job reference: b3bfb1b1bd ae7f a6

People Team Service Center Specialist

Location: Xerox, Bucharest, Romania

Job Responsibilities

• Uses procedures, policies, knowledge management and other reference materials to assist in answering and resolving employee/manager inquiries, using a variety of communication channels such as phone, chat, case management, ensuring communication is effective while service standards are met.
• Manages the administration of employee personal data maintenance, new hires, terminations, employee organizational changes, flexible programs and other employee lifecycle events such as parental leaves; including management of employees’ files in compliance with record‑keeping requirements.
• Processes salary increases, awards and ad hoc compensation variations using a variety of supporting systems and applications as needed.
• Gathers with accuracy the relevant information for the ...