People Operations Senior Associate

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Job Title: People Operations Senior Associate

Location: Milton Keynes (Hybrid)

About the role

We are looking for an experienced and customer-focused People Operations Senior Associate to join BSI’s People Operations team.

In this role, you will deliver high-quality HR operational support within a shared services environment, helping ensure employees and managers receive accurate, timely, and employee-centric support across the full employee lifecycle.

You will manage HR processes including onboarding, employee data management, payroll coordination, offboarding, and employee queries, while also acting as a first point of escalation for more complex operational matters.

This role also provides day-to-day coaching and support to People Operations Associates, helping drive operational excellence, continuous improvement, an...