People Operations and Improvement Lead

QJumpers • Tauranga, Bay Of Plenty • Posted July 07, 2026

About the Role

About the role

At Craigs Investment Partners, we’re focused on helping our clients achieve their financial goals and grow their wealth. Our people are fundamental to achieving this, and our People & Performance team plays an important role in creating a positive, reliable, and well-supported employee experience.


As People Operations and Improvement Lead, you will help ensure our People & Performance processes are reliable, efficient, compliant, and easy to follow. You’ll work closely with People Leaders, Business Partners, Payroll, Digital, Compliance, Marketing, and other internal stakeholders to support the smooth delivery of people processes across the business.


Key responsibilities include:

  • Leading continuous improvement initiatives across People & Performance to simplify processes, improve consistency, reduce risk, and strengthen the employee and People Leader experience.
  • Owning and maintaining People & Performance operat...