Pensions Administrator at Old Mutual

Confidential • Ghana, Ghana • Posted June 15, 2026

About the Role

This role is individually accountable for assisting the Pensions Trust Company

manage the day-to-day affairs involved with our existing pension schemes within agreed service levels


Responsibilities

  • Respond to customer enquiries on pension products and services

  • Register new businesses

  • Data entry of all membership forms received in pension administration system

  • Validate monthly contribution schedules

  • Allocate contribution to scheme members

  • Send out quarterly statements to clients

  • Process all redemption requests; porting/resignations/withdrawals

  • Prepare Data reports to National Pensions Regulatory Authority (NPRA) and other stakeholder

  • Attend to all customer complaints

    • Skills

    Action Planning, Client Management, Computer Literacy, Database Administration, Desktop Publishing (DTP), Executing Plans, Management Reporting, Network Administration...