Payments Client Service Account Officer - Associate
JPMorgan Chase & Co. • Japan, Tokyo • Posted June 18, 2026
About the Role
Exciting opportunity to be part of Payments Client Service Account Management team, focused on enhancing client experience!
As an Associate within the Client Account Management (CSAM) team in Payments business, you'll play a pivotal role in enhancing the exceptional client experience that JPMorgan is renowned for. As part of our team, you'll facilitate seamless delivery of our services and products, guiding clients through their journey with the bank.
Job responsibilities
Manage client expectations/ demands and facilitate required actions to completion
Engage internal parties depending on clients’ inquiries
Collaborate with other teams across the organization
Ensure that client maintenance tasks are executed efficiently and promptly
Required qualifications, capabilities, and skills
Basic understanding of banking products, fundamental knowledge or payment operations.