Patient Services Representative
Corewell Health • Grand Rapids, MI • Posted July 01, 2026
About the Role
Shift and status
Full time, Monday to Friday, 8:00 a.m. to 4:30 p.m., no weekends
Onsite Training for 6 months, after training is complete will be required to be on site two days a week and 3 days from home.
Job Summary
The Interventional Endoscopy Patient Services Representative Referral Coordinator is responsible for coordinating and scheduling Interventional Endoscopy procedures, managing incoming referrals, and serving as a primary point of contact for patients, providers, and referring offices. This position ensures timely referral processing, accurate appointment scheduling, and exceptional customer service through management of clerical phone lines and patient communications.
Essential Functions
+ Responsible for complex patient/customer problem solving, including high level discernment when registering patients in treatment rooms.
+ Performs administrative functions, including, but not limited to: assists with patient ...
Full time, Monday to Friday, 8:00 a.m. to 4:30 p.m., no weekends
Onsite Training for 6 months, after training is complete will be required to be on site two days a week and 3 days from home.
Job Summary
The Interventional Endoscopy Patient Services Representative Referral Coordinator is responsible for coordinating and scheduling Interventional Endoscopy procedures, managing incoming referrals, and serving as a primary point of contact for patients, providers, and referring offices. This position ensures timely referral processing, accurate appointment scheduling, and exceptional customer service through management of clerical phone lines and patient communications.
Essential Functions
+ Responsible for complex patient/customer problem solving, including high level discernment when registering patients in treatment rooms.
+ Performs administrative functions, including, but not limited to: assists with patient ...