Patient Services Group Lead

Primary City/State:
Phoenix, Arizona
Department Name:
Work Shift:
Day
Job Category:
Phlebotomy
POSITION SUMMARY
This position will assist leadership and serve as a key regional contact by overseeing one or more Patient Service Centers (PSCs) and In-Office Phlebotomy (IOP) sites, ensuring timely and accurate operations across all segments. This includes supporting compliance, training, metrics, and administrative functions and serve as the designated backup to leadership. This position will mentor and be the onboarding lead which will require guiding new employees and clients while leveraging procedural expertise to build trust with patients, clients, and internal teams.
Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards.
CORE FUNCTIONS
1. Performs all functions of the site lead with a focus on s...