Patient Services Coordinator # 25-43531

Duration: 03 Months Job Description: Start date: ASAP Aligning with 7/6 or 7/22 for NEO Epic training(s) Timeline between offer and hire may be between 2-4 weeks Shift: 5x8 08:00-16:30 M-F, no holidays 13 Weeks, willing to extend longer as needed after evaluating staff coverage Answering and screening, triage all telephone calls within the departmental communication system, utilize departmental paging system and contact on-call personnel and Radiologist as needed Respond to patient questions; provide directions to different clinics, units, modalities, parking, eating facilities. Maintain confidentiality of patient information. Using EPIC, Schedule and reschedule a variety of Radiology exams following approved protocol for each exam Utilize financial clearance matrix when scheduling outpatient procedures Communicate various types of information to patients, referral agencies, departments, physicians, and the community, such as registration policies, insurance coverage, billing procedure...