Patient Service Representative Supervisor for Palmetto Retina Center's West Columbia office 

Responsibilities

Patient Servi

Job Responsibilities

• Oversee day-to-day operations of Front Desk staff.
• Train staff on all front desk duties. 
• Assist with insurance verification and all front desk responsibilities. 
• Help troubleshoot and solve problems related to team functioning, such as team assignments and team communication.
• Manage and direct the recruiting and orientation programs for staff.  Work closely with HR and the Director of Operations in the hiring and, if necessary, termination of staff.
• Direct the conduct of oral and written performance evaluations and regular salary reviews.
• Monitor and control overtime and staff absences.
• Promote the implementation of organizational decisions and monitor results.
• Clearly set goals and expectations for direct staff to support cross-training and...