Patient Service Associate, Emergency Medicine
National University Polyclinics • singapore, singapore • Posted July 06, 2026
About the Role
1. Job Purpose
- To provide administrative support and deliver friendly and excellent customer service to patients and visitors, to achieve excellence in patient care and satisfaction.
- To ensure that functions and responsibilities assigned are efficiently performed to provide effective patient care.
- Adhere to policies and procedures of hospital services.
- Register patients presenting at Emergency Medicine Department.
- Collect payment for A&E facility fee and deposit for inpatient admissions.
- Provide Financial Counseling to patients and relatives for inpatient admissions.
- Handle general and phone enquiries.
- Attend to patient and visitors needs.
- Ensure overall decor and cleanliness at the counters and waiting areas.
- Ensure equipment are functional and relevant reading materials are u...