Patient Access Specialist 2 - Connect Call Center
St. Luke's Health System • Twin Falls, ID • Posted June 20, 2026
About the Role
At St. Luke’s, our dedicated team of Patient Access Specialists strive to build a positive, supportive, and inclusive culture that delivers exceptional patient experiences.
Connect serves as a healthcare contact call center. As the primary gateway to our patients' healthcare journey, we play a crucial role in facilitating their experiences.
Schedule:
* Monday - Friday, 10am - 6:30pm
* Onsite training required for the first 4-6 weeks; you will transition to remote work once training is complete
* Must be a resident in the state of Idaho or Oregon for remote work
What You Can Expect:
* Provide extensive support via phone and online channels to patients and healthcare providers
* Manage scheduling logistics, referral coordination, and registration, collaborating with providers and facilities to optimize workflow and minimize delays
* Foster community engagement to bolster patients' healthcare journey
* Use a variety of technologies, tools and resources to s...
Connect serves as a healthcare contact call center. As the primary gateway to our patients' healthcare journey, we play a crucial role in facilitating their experiences.
Schedule:
* Monday - Friday, 10am - 6:30pm
* Onsite training required for the first 4-6 weeks; you will transition to remote work once training is complete
* Must be a resident in the state of Idaho or Oregon for remote work
What You Can Expect:
* Provide extensive support via phone and online channels to patients and healthcare providers
* Manage scheduling logistics, referral coordination, and registration, collaborating with providers and facilities to optimize workflow and minimize delays
* Foster community engagement to bolster patients' healthcare journey
* Use a variety of technologies, tools and resources to s...