Pathology IT Technician

Job overview

An exciting FixedTerm/ Secondment opportunity has arisen for an IT Technician to work within the Pathology IT team to support the laboratory equipment refresh.

Main duties of the job

Able to use initiative and work to tight deadlines.

The post holder will act as the first point of contact for Pathology users and will support testing of new equipment, issue resolution and escalation to technical teams or suppliers when required.

A flexible approach to working arrangements is essential to meet service needs, which may include working evenings, early mornings and weekend.

Detailed job description and main responsibilities

• Manning of the Pathology IM&T Service Desk, acting as the first point of contact
• Ensuring that all calls are answered within the Trust 'First Class Hospitals' standard of under 18 seconds
• Provide first level end user supp...