Passenger Departure Officer - Airport Operations

Passenger Departure Officer (PAX DO)

Department: Passenger Services

Location: Airport Operations

Job Summary

The Passenger Departure Officer will be responsible for managing departure operations, ensuring smooth passenger processing, boarding compliance, and on-time flight departures.

Key Responsibilities

* Monitor check-in and boarding activities.

* Ensure accurate passenger documentation verification.

* Coordinate with airline and airport stakeholders.

* Manage departure control system (DCS) activities.

* Handle boarding discrepancies and last-minute operational changes.

* Ensure compliance with airline and airport procedures.

Requirements

- Graduate in any discipline

- 2–5 years of passenger handling or departure control experience

- Knowledge of DCS systems preferred

- Strong communication and problem-solving skills