Parts Coordinator

Parts Coordinator | 5-days onsite in Ashland, VA | Pay: $23 - $26/hr | 6-month contract-to-hire

Job Description

The Parts Coordinator supports internal and external customers by accurately sourcing, processing, and tracking parts orders while maintaining a high level of customer service. This role handles daily order entry, backorder follow-up, and inventory receiving within an ERP system, ensuring that customers receive the correct parts on time and that any issues with orders are resolved quickly and professionally.

Responsibilities

• Respond to inbound calls from internal and external customers to obtain serial numbers and other required information to identify and look up the correct parts.
• Make outbound calls to vendors to source parts, confirm availability, and resolve order-related questions.
• Process customer orders daily via phone, fax, and email to ensure all customer needs are met in a timely...