Participant Support Officer - Randstad

What’s on Offer:

• 12-month contract offering full-time hours (37.5 per week)
• Hourly rate of $37.36 + super.
• Opportunities to expand your knowledge of government processes and build your career in public service.
• A supportive team environment with potential for contract extension.

About the Role: As an APS3 Participant Support Officer, you will be the first point of contact for participants, providing vital support and assistance in a face-to-face environment. Your responsibilities will include answering enquiries, scheduling appointments, assessing eligibility for payments, and performing system entries. You will also provide crucial administrative support to the wider team, ensuring seamless operations.

Key Responsibilities:

• Engage directly with participants, addressing their needs, booking appointments, and providing information.
• Assess eligibility and manage access to various payments and services.
• Pr...