Part Time Evening And Weekends Customer Care Assistant

Customer Service Team Leader at Oslo Skin Lab

Proven leadership experience in a customer care, retention, or subscription-based environment
Siga leyendo para comprender completamente lo que este trabajo requiere en cuanto a habilidades y experiencia. Si su perfil encaja, presente su candidatura.
Comfortable being operational, handling both inbound and outbound customer contacts, live call support, and coaching the team, while building toward a backend leadership role
Fluent in Spanish and English;
additional languages (German or Portuguese) are a plus
Flexible and open to working across different time zones, including non-standard hours as the company expands into Spanish-speaking markets outside Spain
Strong experience working with KPIs and performance management
Technically confident, with experience using CRM systems and AI-driven tools
Curious and proactive about AI, with the ability to identify practical ways to implement AI tool...