Parent Relations Executive - Yasmina American School

Minimum Qualifications

• Bachelor's degree in Business Administration or equivalent

Minimum Experience

• A minimum of 2 years of experience in a similar role in the region
• Customer service experience is required
• Experience in the Education sector is preferred

Job Specific Knowledge

Fluent English communication skills (written and oral)

Skills

• Strong interpersonal skills to work well in a multi‑cultural environment
• Excellent office management skills and computer literacy
• Fluency in Arabic is preferable

Main Duties

• Welcome prospective parents to the school and address initial enquiries
• Manage reception and front‑of‑house to ensure quality customer service
• Work with senior leadership and the Parent Council to plan and organise events
• Handle ADEK complaints and ensure parents’ complaints are resolved in liaison wi...