Packaged Gases Customer Service Representative - Houston, TX

MATHESON • Houston, Texas • Posted June 19, 2026

About the Role

Packaged Gases Customer Service Representative Salary range $ to $ per hour
Position Summary
Manages sales campaignswith the intent of either scheduling appointments for sales to improve sales
productivity or by gaining business via direct quote/follow up. Assesses
customer satisfaction with NSM products and services via conducting surveys and
provides insights for addressing customer concerns. Works closely with SBU
Sales Leaders, Sales, Corporate Marketing and Customer Service
 
Essential Functions
1. Place outbound calls with the prime purpose of scheduling appointments for sales with new or existing customers, notifying sales of committed appointment times and then following up with a courtesy call to determine customer satisfaction/needs.
2. Provides quotes or completes the sale,
if campaign appropriate to directly gain new business.
3. Probes and identifies problematic
situations/opportunities that could protect or yield new business ...