Outlet Reservation Agent

How does your working day look like

• Handle incoming reservation requests via phone email and online platforms promptly and professionally.
• Guide customers through the reservation process providing accurate information about availability seating options and special requests.
• Use the reservation system to record and manage reservations accurately making necessary updates and modifications as needed.
• Monitor reservation patterns and effectively manage table utilization to maximize seating capacity.
• Provide exceptional customer service by addressing inquiries concerns and special requests from guests.
• Assist customers in selecting suitable dining options based on their preferences dietary restrictions and special occasions.
• Offer personalized recommendations and suggestions to enhance the overall dining experience for guests.
• Collaborate with the restaurant staff to ensure efficient seating arrangem...