Outlet Manager – Spa Operations

Confidential • kuala lumpur, kuala lumpur • Posted June 15, 2026

About the Role

We are seeking an experienced and results-driven Outlet Manager to lead the overall operations and business performance of our spa outlet. The successful candidate will be responsible for driving revenue growth, ensuring operational excellence, delivering outstanding customer experience and leading a high-performing team. Key Responsibilities Operational Leadership · Oversee end-to-end outlet operations to ensure efficiency, service excellence and compliance with company policies and SOPs · Maintain high standards of cleanliness, ambience and service quality · Manage inventory control, procurement and cost management Sales & Financial Performance · Drive monthly and annual sales targets and profitability · Develop and execute strategic sales and promotional initiatives · Monitor revenue performance, expenses and P&L accountability · Analyse business reports and implement continuous improvement strategies People Management & Development · Lead, mentor...