Outlet Manager

Papa Palheta Pte Ltd • singapore, central region • Posted June 24, 2026

About the Role

The Outlet Manager is responsible for leading daily operations, ensuring a high standard of service and product quality, and fostering a motivated and professional team culture. You will oversee the full spectrum of outlet performance from operational compliance and team development to customer experience and financial accountability.



Key Responsibilities:

A. Operations & Compliance

- Oversee the daily operations of the outlet to ensure operational efficiency and service excellence.

- Ensure full compliance with health, safety, and food hygiene regulations, including all SFA requirements.

- Execute outlet-level marketing activities, promotions, events, and bookings in alignment with brand plans.



B. Team Leadership & Training

- Manage outlet staffing needs including hiring, rostering, and performance development.

- Conduct on-the-job training and coaching to uphold service and product standards.

- Foster a po...