OTC Team Leader with Italian
IBM • Krakow, Poland • Posted June 20, 2026
About the Role
**Introduction**
The O2C Team Leader is responsible for managing and developing a team of professionals overseeing key components of the O2C process, including cash application, dispute management, collections, and order release. This role requires strong leadership, operational excellence, and the ability to drive team performance to meet business objectives. The Team Leader ensures that daily operations run smoothly, compliance standards are met, and continuous improvements are implemented. In this position, you will have the opportunity to deepen your expertise in O2C processes, strengthen your leadership capabilities, and contribute to business growth and organizational efficiency.
Duties:
* Team Management: Lead, coach, and develop a team of O2C professionals to ensure operational efficiency, high performance, and continuous skill development.
* Process Improvement: Identify, implement, and drive process enhancements to improve accuracy, efficiency, and complia...
The O2C Team Leader is responsible for managing and developing a team of professionals overseeing key components of the O2C process, including cash application, dispute management, collections, and order release. This role requires strong leadership, operational excellence, and the ability to drive team performance to meet business objectives. The Team Leader ensures that daily operations run smoothly, compliance standards are met, and continuous improvements are implemented. In this position, you will have the opportunity to deepen your expertise in O2C processes, strengthen your leadership capabilities, and contribute to business growth and organizational efficiency.
Duties:
* Team Management: Lead, coach, and develop a team of O2C professionals to ensure operational efficiency, high performance, and continuous skill development.
* Process Improvement: Identify, implement, and drive process enhancements to improve accuracy, efficiency, and complia...