Operator (Service Desk)

Success Human Resource Centre Pte Ltd. • singapore, singapore • Posted June 28, 2026

About the Role

  • 1 year contract (renewal basis)
  • Ang Mo Kio
  • 12 Hours Rotating Shift (8AM – 8PM / 8PM – 8AM)
  • Basic Salary / Up to $2,900 + Shift Allowance
Responsibilities

Provide single point of contact for incident, service request, and escalation.

  • Monitor, manage, and maintain data centre operation and facilities.
  • Daily monitoring of status
  • Ensure proper running of the existing data centre systems.
  • Perform tape mount and un-mount for the backup operation.
  • Handle the portable media storage for off-site storage.
  • Liaise with the vendor on maintenance and enhancement issues.
  • Troubleshoot and report system incidents/problem and abnormalities.
  • Resolve incidents related to routine problems or known issues.
  • Adhere to service level agreement for response time and turnaround time.
  • Able to work shift including weekends and public holidays.
Period ...