Operations & Technical Support Specialist (Payments Gateway) (La Rioja)

PaymentGenes Recruitment • la rioja, la rioja • Posted June 10, 2026

About the Role

We are looking for a highly motivated Operations & Technical Support Specialist to join our growing payments gateway team. In this role, you will play a key part in onboarding merchants, supporting payment integrations, ensuring operational excellence, and maintaining compliance within a fast‑paced fintech environment.

You will collaborate with internal teams and external partners to deliver reliable, secure, and efficient payment solutions.

Key Responsibilities

  • Support onboarding and integration of new merchants into the payment gateway, including API and technical setup
  • Configure merchant accounts, payment methods, and transaction settings based on client requirements
  • Provide ongoing technical support to merchants, troubleshoot payment issues, and resolve integration‑related queries
  • Analyze operational workflows and identify opportunities to improve efficiency and scalability
  • Track and report on operational KPIs, t...