Operations Supervisor: Lead a High-Impact BPO Team

Teleperformance in Cape Town is looking for an experienced Operations Supervisor to manage and develop a team, ensuring business objectives are met. This role requires a minimum of 2 years of supervisory experience in a BPO environment.

The successful candidate will evaluate performance reports, follow up with agents on issues, and manage daily team meetings to ensure key performance indicators are met. Open to working US-shifted hours.