Operations Supervisor (934)
Teleperformance • cape town, city of cape town metropolitan municipality • Posted June 22, 2026
About the Role
Overview
The successful applicant will be responsible for directly managing and developing a sales‑focused team to efficiently and effectively achieve business and campaign objectives. This role requires a strong focus on driving revenue, improving conversion rates, and ensuring that quality and compliance standards are consistently met.
You will play a key role in coaching, motivating, and performance managing agents in a fast‑paced, target‑driven environment, while continuously identifying opportunities to improve sales performance and team effectiveness.
Qualifications
- Matric / Equivalent qualification.
- Proven sales experience (essential).
- Previous experience in a Team Leader / Supervisor role or equivalent (beneficial).
- Strong understanding of sales performance metrics and target‑driven environments.
- Experience in coaching and developing sales teams to achieve targets.
- Profici...