Operations Supervisor (934)

Teleperformance • cape town, city of cape town metropolitan municipality • Posted June 22, 2026

About the Role

Overview

The successful applicant will be responsible for directly managing and developing a sales‑focused team to efficiently and effectively achieve business and campaign objectives. This role requires a strong focus on driving revenue, improving conversion rates, and ensuring that quality and compliance standards are consistently met.

You will play a key role in coaching, motivating, and performance managing agents in a fast‑paced, target‑driven environment, while continuously identifying opportunities to improve sales performance and team effectiveness.

Qualifications

  • Matric / Equivalent qualification.
  • Proven sales experience (essential).
  • Previous experience in a Team Leader / Supervisor role or equivalent (beneficial).
  • Strong understanding of sales performance metrics and target‑driven environments.
  • Experience in coaching and developing sales teams to achieve targets.
  • Profici...