This position is now filled
Lead the operational delivery on a trophy housing contract.Drive performance and build strong, trusted relationships with clients.About Our Client
Our client is a well known Social Housing contractor with an enviable portfolio of contracts and clients. Looking for an Ops Manager to join their Midlands Business Unit.
Job Description
Key ResponsibilitiesClient Relationship & Stakeholder Management
Act as the primary day‑to‑day contact for our social housing clients, building strong, credible, and transparent relationships.Attend client meetings, performance reviews, and contract updates-presenting clear solutions, data, and action plans.Understand client priorities, pressures, and regulatory requirements, ensuring our service aligns with their expectations.Proactively manage issues before they escalate, ensuring clients feel supported and well-informed.