Operations Manager
Phoenix Recruitment • Mkuze, KwaZulu-Natal • Posted June 30, 2026
About the Role
Country Hotel close to Mkuze is looking for an experienced Operations Manager to support the General Manager in the leadership and day-to-day operation of the hotel.
This is a hands-on management role responsible for driving service excellence, operational standards and guest satisfaction across all areas of the property.
The successful candidate will work closely with departmental managers to ensure a seamless guest experience while supporting the ongoing development of the hotel’s people, systems and operational performance.
The role also includes oversight of the hotel’s safari and experiences offering, sustainability
This is a hands-on management role responsible for driving service excellence, operational standards and guest satisfaction across all areas of the property.
The successful candidate will work closely with departmental managers to ensure a seamless guest experience while supporting the ongoing development of the hotel’s people, systems and operational performance.
The role also includes oversight of the hotel’s safari and experiences offering, sustainability