Operations Manager

Glovo • Milan, Lombardy • Posted June 30, 2026

About the Role

Job Description

As Operations Manager for Glovo Italy, you will lead the Supply Excellence Team to ensure an exceptional customer experience in one of Glovo’s most strategic and complex markets. With a strong analytical mindset, leadership capability, and execution excellence, you will be responsible for driving operational efficiency at scale, supporting rapid growth, and continuously improving service levels.

You will lead a high-performing team that combines operational excellence with the right sense of business acumen, ensuring that every initiative is value-generating.

THE JOURNEY

  • Lead Supply Excellence team that delivers insights, proactively identifies opportunities, and optimizes operation performance.
  • Own and lead supply operational metrics in Italy, ensuring the highest level of service quality and delivery speed.
  • Build, coach, and empower a high-performing team of Operations ...