Operations Manager

Key Responsibilities
Property Operations
Oversee the daily operations of a portfolio of approximately 25 commercial, retail and industrial properties
Ensure all properties are maintained to the highest operational standards
Conduct regular property inspections across the portfolio
Identify operational risks and implement corrective action
Ensure buildings remain safe, compliant and tenant-focused
Maintenance & Facilities Management
Coordinate planned and reactive maintenance
Manage contractors and service providers
Monitor service level agreements (SLAs)
Ensure preventative maintenance programmes are implemented
Oversee repairs, refurbishments and minor capital projects
Tenant & Stakeholder Management
Build strong relationships with tenants
Resolve tenant queries and operational issues promptly
Liaise with landlords, suppliers and service providers
Support tenant retention through excellent service delivery
Financi...