Operations Manager for Financial Software Company - Lisbon, Portugal

Operations Manager for Financial Software Company - Lisbon, Portugal

Operations Manager for Financial Software Company - Lisbon, Portugal

Req ID#: 414904

Lisboa, Portugal, PT

Job Description:

Come and work with us.

We are looking for a talented and accomplished Operations Manager to be responsible for leading and developing operational teams to ensure the achievement of business objectives, service excellence, and client satisfaction. This role oversees Team Managers, monitors performance against KPIs, manages absenteeism and attrition, supports training and career development initiatives, and promotes a culture of collaboration and continuous improvement. 

As an Operations Manager in this project, your daily responsibilities will include:

Line management responsibility for Team Managers.

Ensure metrics are consistently achieved and appropriate actions taken to addres...