Operations Lead - HNW Life Insurance
Gravitas Recruitment Group (Global) Ltd • singapore, singapore • Posted June 30, 2026
About the Role
Key Responsibilities
- Oversee the end-to-end lifecycle of VUL policies, ensuring smooth operations from onboarding through issuance.
- Establish and maintain documentation standards, risk management practices, and operational processes.
- Build and nurture relationships with key external partners, including private banks and custodians.
- Act as the internal and external subject matter expert for VUL-related matters across distribution channels.
- Lead partner onboarding and ensure alignment with compliance and regulatory requirements.
- Monitor performance metrics and SLAs, providing reporting and recommendations to improve service delivery.
Requirements
- Bachelor's Degree in a business-related field.
- 10 or more years in life insurance operations, with solid knowledge of VUL products and structures.
- Experience working with HNW clients and an understanding of compliance framework...