Operations Duty Supervisor

FlySafair • Port Elizabeth, Eastern Cape • Posted July 15, 2026

About the Role


  • Responsible for ensuring all staff conform to the required standards of services and efficiency;

  • Ensure service providers comply with procedures in place;

  • Monitor the Service provider SLA;

  • Monitor and supervise the daily operations;

  • Continuously improve quality standards;

  • Ensure sufficient staffing levels across all departments, including service providers and internal staff;

  • Responsible for the daily operational planning;

  • Ensure all staff are on duty and in full uniform;

  • Monitor company communication platforms and ensure that all requests are actioned;

  • Ensure check-in counters are open, on time and maintained as required (airport specific requirements);

  • Plan, monitor and evaluate the delay process effectively, efficiently, and professionally;

  • Complete the daily shift report and any delay reports as required;

  • Attend and conduct shif...