Operations Coordinator

Office Angels, UK • Brentford, England • Posted June 14, 2026

About the Role

The role: The successful candidate will be responsible for overseeing the performance of London and Home Counties Regional team, which includes approximately 5 surveyors/engineers based in Brentford. This role also involves providing essential administrative support to this specialised technical team on a daily basis.



Key Responsibilities:



  • Process new instructions related to large loss claims.

  • Communicate with Loss Adjusters, insurers, and customers.

  • Schedule appointments and manage surveyors/engineers' calendars.

  • Address customer queries and concerns promptly and efficiently.

  • Prepare draft contract documents as requested by the technical teams.

  • Maintain comprehensive electronic records of claims.

  • Generate draft invoices.

  • Process contractor payments as requested by technical teams.

  • Prepare and issue regular reports to the senior mana...