Operational Risk Manager
Citizens • Johnston, RI • Posted June 27, 2026
About the Role
Description
The Operational Risk Manager has responsibility for independent review and credible challenge of the Front-Line Unit (FLU) risk management program. In support of the independent Operational Risk function, this role will oversee FLU activities aligned with Consumer Banking, specifically related to Digital Banking, Core Banking and Unsecured Lending.
The Manager role supports ORM leadership in providing independent oversight and effective challenge to ensure the First Line Unit (FLU) establishes and maintains an effective end-to-end operational risk management program. This includes oversight of risk identification, risk assessment and quantification, issue and control management, risk aggregation and reporting, monitoring of risk exposures, and the continuous enhancement of the control environment across relevant products, services, and business activities. This role assists in ensuring the FLU appropriately manages the risks relative to their business stra...
The Operational Risk Manager has responsibility for independent review and credible challenge of the Front-Line Unit (FLU) risk management program. In support of the independent Operational Risk function, this role will oversee FLU activities aligned with Consumer Banking, specifically related to Digital Banking, Core Banking and Unsecured Lending.
The Manager role supports ORM leadership in providing independent oversight and effective challenge to ensure the First Line Unit (FLU) establishes and maintains an effective end-to-end operational risk management program. This includes oversight of risk identification, risk assessment and quantification, issue and control management, risk aggregation and reporting, monitoring of risk exposures, and the continuous enhancement of the control environment across relevant products, services, and business activities. This role assists in ensuring the FLU appropriately manages the risks relative to their business stra...