Operational Manager, Insurance

Volvo Group • Curitiba, State of Paraná • Posted June 18, 2026

About the Role

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

What you will do

  • Ensure efficient, scalable, and high-quality execution of insurance operations across the full value chain
  • Manage the full policy lifecycle, including issuance, endorsements, and maintenance
  • Oversee end-to-end claims handling, ensuring timely resolution and customer satisfaction
  • Act as the primary operational interface with insurers, dealers, clients, and claims service providers
  • Coordinate claims management processes and drive effective resolutions
  • Ensure compliance with service level agreements (SLAs) and continuous service quality improvement
  • Identify and implement process optimiz...