Operational Leadership Director Role
Dexterra • ottawa, on • Posted June 27, 2026
About the Role
Join Dexterra Group as the Director of Operations, steering multi-site performance and enhancing client relationships. Ensure excellence in service delivery and operational success.
In the role, you will provide both strategic and hands-on leadership across various operational teams. Focus on aligning all sites with financial targets, service standards, and client needs. Build and maintain robust partnerships that enhance long-term business growth.
Key Responsibilities:
• Oversee daily operations for multiple client contracts
• Monitor performance to meet KPIs, SLAs, and contractual obligations
• Cultivate strong client relationships with stakeholders
• Review financial reports to drive performance improvements
• Lead continuous improvement initiatives for operational efficiency
Requirements:
• 7+ years in leadership roles within building automation
• Experience managing multi-account operations essential
• Strong acumen in budgeting and financial manag...
In the role, you will provide both strategic and hands-on leadership across various operational teams. Focus on aligning all sites with financial targets, service standards, and client needs. Build and maintain robust partnerships that enhance long-term business growth.
Key Responsibilities:
• Oversee daily operations for multiple client contracts
• Monitor performance to meet KPIs, SLAs, and contractual obligations
• Cultivate strong client relationships with stakeholders
• Review financial reports to drive performance improvements
• Lead continuous improvement initiatives for operational efficiency
Requirements:
• 7+ years in leadership roles within building automation
• Experience managing multi-account operations essential
• Strong acumen in budgeting and financial manag...