Operational Analyst - Contact Centre

Appello & Careline365 • Norwich, England • Posted July 08, 2026

About the Role




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📊OPERATIONAL ANALYST- CONTACT CENTRE

Help turn live operational data into confident, fast decisions.
This hands-on analyst role sits at the heart of Careline365’s contact centre, partnering with leaders to spot what’s happening now and act on it.

🕰️Hours: 37.5 hours per week
📅Shift pattern: Monday to Friday 09:00-17:30
💸Salary: from £45,000
📍Location: Hybrid Norwich
📆Start Date:  July 2026
Please note that this role is subject to pre‑employment screening, including basic DBS checks and two yea...