Operational Account Manager, LTL Express, Road US

Location: Lancaster, TX 

Division: Road 
Job Posting Title: Operational Account Manager, LTL Express 
Time Type: Full Time

Summary

The Operational Account Manager, LTL Express is a key member of the Road US team responsible for managing and growing customer relationships within less-than-truckload (LTL) freight operations. This role oversees day-to-day account execution, ensuring high service levels, operational efficiency, and continuous improvement across LTL brokerage and asset-based networks.

The position serves as the primary operational contact for assigned accounts, managing shipment execution, carrier and terminal coordination, and service performance. The Operational Account Manager partners cross-functionally to optimize routing, pricing, and service outcomes while identifying opportunities for growth and ensuring compliance with all regulatory and company standards.

Duties & Responsi...