Operation Support Centre Manager

Our client Infoline IT Solutions Sdn Bhd is seeking an Operation Support Centre Manager to join their team!

Embark on a pivotal journey as the linchpin of our 24/7 monitoring operations, where your expertise in process optimization and incident command will drive seamless network and security operations. If you're passionate about ensuring top-tier operational excellence and have a knack for leadership under pressure, this is your chance to shine.

About Our Client

Infoline IT Solutions Sdn Bhd is at the forefront of bridging technical excellence with client success, aiming to deliver unparalleled IT services that empower businesses to thrive in the digital age.

What you'll be doing?

Lead Shift Management: Orchestrate the 24/7 shift rotations for NOC and SOC teams, ensuring continuous coverage and seamless shift transitions.

Optimize Workflow: Take charge of the ITSM/Ticketing pla...