operation manager

Job Summary

The Food and Beverage Operation Manager will lead all aspects of F&B operations, driving sales growth, enhancing guest satisfaction, and fostering employee engagement through effective planning, team leadership, and quality management.

Responsibilities

• Oversee daily F&B operations within budgeted guidelines to ensure high standards of quality and efficiency
• Forecast demand and manage orders, staff scheduling, and financial resources to optimize outlet performance
• Identify customer needs and proactively address concerns to maximize satisfaction and sales
• Lead recruitment, training, and performance appraisal to build and retain a skilled, motivated team
• Facilitate two-way communication to nurture a collaborative and motivated work environment
• Implement and enforce compliance with all health and safety regulations to maintain operational safety
• Report regula...