Opentext Application Support Lead

Hello All, Greeting's from ZettaMine!!! Job Title: OpenText Application Support Lead Experience: 8+ years Location: Mumbai Notice Period: Immediate Joiners Role Summary Detailed JD Job Description Role Title: OpenText Application Support Lead / Specialist Reports To: Head of IT Location : EET Fuels GCC, Airoli, Navi Mumbai Role Purpose The OpenText Application Support Lead is responsible for end-to-end support, stability, and optimization of the OpenText platform across all environments (DEV, TEST, UAT, PRD). This role combines Level 2 operational responsibility with Level 3 technical expertise, acting as the primary in-house Subject Matter Expert (SME) for OpenText. The role ensures high availability, performance, compliance, and continuous improvement of OpenText applications supporting business-critical document and information management processes. The role is expected to understand the current state from existing vendor and build knowledge and resources in GCC. Key Responsibilitie...