Open to Highschool Graduates - Hotel Booking Account - Fixed Week
BPO Telesys Hub • parañaque, national capital region • Posted June 10, 2026
About the Role
- Handle customer inquiries through email, chat, or other communication channels as needed.
- Help customers adjust or cancel reservations while adhering to hotel policies.
- Identify and resolve reservation issues, including overbookings, incorrect charges, or booking modifications.
- Recommend special offers, packages, and room upgrades to boost hotel occupancy and revenue.
- Share feedback and suggestions to improve processes and enhance the customer experience.
- Help customers adjust or cancel reservations while adhering to hotel policies.
- Identify and resolve reservation issues, including overbookings, incorrect charges, or booking modifications.
- Recommend special offers, packages, and room upgrades to boost hotel occupancy and revenue.
- Share feedback and suggestions to improve processes and enhance the customer experience.