Open For Fresh Graduates - Hotel Booking Agent - Weekends Off
Telesys BPO Hiring Solutions • pasong tamo, national capital region • Posted June 05, 2026
About the Role
- Handle customer inquiries through email, chat, or other communication channels as needed.
- Help customers adjust or cancel reservations while adhering to hotel policies.
- Identify and resolve reservation issues, including overbookings, incorrect charges, or booking modifications.
- Recommend special offers, packages, and room upgrades to boost hotel occupancy and revenue.
- Share feedback and suggestions to improve processes and enhance the customer experience.
- Help customers adjust or cancel reservations while adhering to hotel policies.
- Identify and resolve reservation issues, including overbookings, incorrect charges, or booking modifications.
- Recommend special offers, packages, and room upgrades to boost hotel occupancy and revenue.
- Share feedback and suggestions to improve processes and enhance the customer experience.